Mobile App FAQ's
Q: Which devices are compatible with the App?
A: You need a device with one of these operating systems: iOS 11+ or Android 5+
Q: How do I get the right OS on my Apple device?
A: The Blackboard app supports iOS 11+. To learn which operating system version you're running, see iPhone, iPad, iPod: How to Find the Software Version. To learn how to update your iOS software, see Update Your iPhone, iPad, or iPod Touch.
Q: How much does the new SFISD App cost?
A: Absolutely nothing! It's free to download so Enjoy!
Q: What to do if my school doesn't appear in search?
A: On the app’s login screen, your first step is to search for the name of your school. If your school doesn’t appear in the search, please contact your SFISD Technology Services.
Q: What notifications will I get?
A: You will receive any notifications that are sent by the staff at the School that you chose to follow. Please note, notifications will be enabled on a future date. Staff will not be sending notifications via the App at this time.
Q: How do I know what school I follow?
A: Once the app is downloaded, click on the Settings icon -> Follow schools and a list of all schools in the district will appear. If you click on a school, you will see the items avaiable to see. Make make sure all items are checked with a green circle. For detailed instructions, click here.
